Aidan Dodsworth's Curriculum Vitae

Hello! I'm Aidan

I am a dedicated, thoughtful, and hard-working individual who is passionate about learning new skills. I enjoy working in a team or as an individual and love to expand my knowledge, in anything computer related. I’m very keen to learn new skills/software while on the job.

I have over 10 years of experience working as an Office Manager in both big and small businesses. I have designed and implemented new features to an existing CRM System for faster processing. I have high IT skills on both MAC and PC and I am highly imaginative and resourceful at problem-solving.

Aidan Dodsworth

Office, Finance, Marketing & E-commerce Manager

Phone:

+44 7540 579 861

Email:

Address:

25a High Street, Storrington, Pulborough, West Sussex, RH20 4DR

EMPLOYMENT

MAR 2018 - PRESENT

Office, Finance, Marketing & E-commerce Manager

ECONOMY OF BRIGHTON BCREATIVE LTD, Brighton

Office

Providing customer support via eDesk for online orders, over the phone, and emails in outlook.
Allocating stock for Amazon, Amazon FBA, and eBay orders.
Creating production lists for the production department, to manufacture stock.
Dealing with Cancellations, Replacements, and Refunds of customer orders.
Calling/Emailing couriers for updates on customer deliveries if issues arise - providing delivery instructions.
Signing for deliveries and checking off stock to be put away.
Updating price changes on all platforms including Amazon UK, USA, FBA, eBay, Etsy, and two websites.

E-commerce

Ensuring that the website is easy to use and navigate for users and that it
has all the functions that customers need to select, order, and pay for products.
Identifying the target market for the company’s eCommerce products. Updating prices and product information, as well as adding new products or removing old products that are no longer available.
Serving as the go-to person and focal point for all e-commerce related queries,
Identifying products that took increased revenue following a promotion, and then looking at how to sell more.
Responsible for the online sales of the new e-commerce website.

Finance

Allocate delivery stock into Sage making sure everything is correct.
Contacting suppliers for any discrepancies. Credit notes/Stock.
Finding invoices and joining to correct delivery notes and updating figures in Sage.
Collating Invoices to outstanding statements to emailing confirmation that payments have been processed.

Marketing

Photographing products in various positions, capturing the best side of the items showcasing the top features.
Using Adobe Fireworks to edit photographs for final use.
Upload final images to Canva to create descriptive photocards for use on Amazon, eBay, and Websites.

2007 - 2017

E-commerce Web Designer / Sales

SURF & SKI SPORTS LTD

Started website in 2007 and continued to maintain.
Achieved online sales via website and eBay store.

2016 - 2017

E-commerce Web Designer

PET FOODS 4 U

Refreshed the design and enhanced the content.
Made website more user friendly and easier to order online.

2015 - 2017

E-commerce Web Designer

DANDYLION STYLE

Photographed new season items and added to online store.
Designed in-store loyalty cards.

2010 - 2015

Office / Sales Manager

STICK IT ON YOUR WALL / MUSIC AD WORLD

Provided customer support via 2 websites, 5 marketplaces & all social media accounts (40+ emails per day).
Trained new staff over the Christmas holidays.
Took on the responsibility of running the day to day operations while the owner was on vacation.
Entrusted in my knowledge and ability to carry the business forward.
Fulfilled customer orders via Amazon & eBay (500+ a day).
Self-taught company stock control system.
Researched companies & slashed costs of supplies.