Hello! I'm Aidan
I am a dedicated, thoughtful, and hard-working individual who is passionate about learning new skills. I enjoy working in a team or as an individual and love to expand my knowledge, in anything computer related. I’m very keen to learn new skills/software while on the job.
I have over 10 years of experience working as an Office Manager in both big and small businesses. I have designed and implemented new features to an existing CRM System for faster processing. I have high IT skills on both MAC and PC and I am highly imaginative and resourceful at problem-solving.


Aidan Dodsworth
E-commerce Manager
Phone:
+44 7540 579 861
Email:
Address:
25a High Street, Storrington, Pulborough, West Sussex, RH20 4DR
EMPLOYMENT
JULY 2021 - PRESENT
E-commerce Manager
EUROTILES & BATHROOMS, Rustington
-
Processing online orders which have come through the website.
-
Updated all the listings on eBay with dimension images.
-
Created sample labels and a tri-fold brochure to go with the tile samples.
-
Helping to design the new website layout and functionality.
-
Updating the website of all price changes and stock adjustments..
MAR 2018 - JULY 2021
Office, Finance, Marketing & E-commerce Manager
ECONOMY OF BRIGHTON BCREATIVE LTD, Brighton
Office
-
Providing customer support via eDesk for online orders, over the phone, and emails in outlook.
-
Allocating stock for Amazon, Amazon FBA, and eBay orders.
-
Creating production lists for the production department, to manufacture stock.
-
Dealing with Cancellations, Replacements, and Refunds of customer orders.
-
Calling/Emailing couriers for updates on customer deliveries if issues arise - providing delivery instructions.
-
Signing for deliveries and checking off stock to be put away.
-
Updating price changes on all platforms including Amazon UK, USA, FBA, eBay, Etsy, and two websites.
E-commerce
-
Ensuring that the website is easy to use and navigate for users and that it has all the functions that customers need to select, order, and pay for products.
-
Identifying the target market for the company’s eCommerce products. Updating prices and product information, as well as adding new products or removing old products that are no longer available.
-
Serving as the go-to person and focal point for all e-commerce related queries,
-
Identifying products that took increased revenue following a promotion, and then looking at how to sell more.
-
Responsible for the online sales of the new e-commerce website.
Finance
-
Allocate delivery stock into Sage making sure everything is correct.
-
Contacting suppliers for any discrepancies. Credit notes/Stock.
-
Finding invoices and joining to correct delivery notes and updating figures in Sage.
-
Collating Invoices to outstanding statements to emailing confirmation that payments have been processed.
Marketing
-
Photographing products in various positions, capturing the best side of the items showcasing the top features.
-
Using Adobe Fireworks to edit photographs for final use.
-
Upload final images to Canva to create descriptive photocards for use on Amazon, eBay, and Websites.
2007 - 2017
E-commerce Web Designer / Sales
SURF & SKI SPORTS LTD
-
Started website in 2007 and continued to maintain.
-
Achieved online sales via website and eBay store.
2016 - 2017
E-commerce Web Designer
PET FOODS 4 U
-
Refreshed the design and enhanced the content.
-
Made website more user friendly and easier to order online.
2015 - 2017
E-commerce Web Designer
DANDYLION STYLE
-
Photographed new season items and added to online store.
-
Designed in-store loyalty cards.
2010 - 2015
Office / Sales Manager
STICK IT ON YOUR WALL / MUSIC AD WORLD
-
Provided customer support via 2 websites, 5 marketplaces & all social media accounts (40+ emails per day).
-
Trained new staff over the Christmas holidays.
-
Took on the responsibility of running the day to day operations while the owner was on vacation.
-
Entrusted in my knowledge and ability to carry the business forward.
-
Fulfilled customer orders via Amazon & eBay (500+ a day).
-
Self-taught company stock control system.
-
Researched companies & slashed costs of supplies.
2017 - FEB 2018
Warehouse / Administrator
TLC ELECTRICAL SUPPLIES (Head Office)
-
Checking stock and placing direct orders with suppliers.
-
Dealing with customer orders when problems arose.
-
Picking and packing internet orders.
-
Helping with courier cages for daily collections.
EDUCATION
2010
Pearson In Practice
IT APPRENTICESHIP
Advanced Diploma
2009
Hove College
Web Design
Pass
2008
Sussex Downs College
BTEC BUSINESS
AA*
2007
Northease Manor School
GCSE RESULTS
English
Maths
Science
Art
Technology
ICT
C
C
EE
B
C
Level 2
SOFTWARE / PLATFORM

Word / Pages
++++
Adobe Photoshop
+++
Shopify
++++
Sage
++++
eDesk/ReplyManager
++++
ExCel / Numbers
++
Adobe Fireworks
+++
Wix
++++
Linnworks
++++
Canva
++++
PORTFOLIO
CONTACT ME
Aidan Dodsworth
E-commerce Manager
Phone:
+44 7540 579 861
Email: